As it is not possible to replicate exact colour matches and textures accurately using Web colours and images, the colours shown throughout the site are representative only and can vary from the actual product colours.

The consultation, selection of hair or cosmetic based products, application of extensions, aftercare advice given/heeded, selection & use of products by the salon or client are all factors beyond our control, falling within the jurisdiction of the salon/client contract and are thus the absolute responsibility of the salon.

We recommend that you do not book your client in until you have received and checked the goods ordered. You need to allow yourself time to check your order and rectify any colour discrepancies before your client arrives for his/her appointment.

Always allow yourself time to return goods (in line with our refund and returns policy) and if they are considered incorrect to avoid problems with the client appointment. Nothing can be done on the day.